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Financial matters

Parental fees are calculated as a daily fee. The amount that has to be paid is calculated by multiplying the daily fee with the number of booked days.
A full time care place at the HoliDay House costs CHF 135.- per day. (status 01.2017). It is for 10 hours care, including costs of trips, entry fees, meals («z’vieri», lunch and drinks), travel costs (public transport), materials and rooms being used.

The rate per day is fixed and calculated so that all costs of the week are covered. In case the day booked does not include a trip, entry fees, or any other additional costs, the daily rate will still be the same.The amount owed must be paid.

  • Cancellation of registration

    The registration can be changed or canceled up to 2 weeks before the start of the program without incurring any costs. If the childcare days are changed less than two weeks before the start of the program, the entitlement lapses and the full amount is owed. Reimbursement of the childcare fee is possible in justified exceptional cases (accident, illness with medical certificate, family emergency, etc...). The management makes the final decision on the amount of any refund.

  • Variation of care

    The provision of childcare for an entire day will be billed at the full daily rate. The number of days of care is to be agreed to in advance.

  • Subsidies

    Children whose parents work at partner company will get subsidy of CHF 50.00 per day; so the amount owed will be CHF 85.00 per day, per child.

  • Flexible additional days and day swapping

    At our HoliDay House, we do not normally allow to swap a day on which childcare is planned for a day on which it is not planned. With enough notice we try to be flexible and accommodate your wishes.

  • Cancellation policy

    HoliDay House is allowed to terminate the care agreement at any time if a relevant reason (not meeting the staff rules or instructions, not integrating into the group, etc.). Especially if the welfare of the group or children is endangered because of a misbehaviour or breach of rules.

    HoliDay House is entitled to suspend the child from the program if there is still misbehaviour even after the child has been warned, and the parents have been notified. In such case, a reimbursement will not be made.
    The parents are obliged to give specific details and special requirements of the child by filling in the application form.

    HoliDay House reserves the right to decline applications that bring special circumstances. If insufficient or lack of information on the children’s needs brings the child’s welfare at risk, HoliDay House will not be held responsible.